Frequently Asked Questions

Fateguide is a professional online fortune analysis platform that combines traditional metaphysics with modern AI technology to provide Bazi fortune telling, Ziwei Doushu, divination and other services to help you understand your destiny.

Registration allows you to save history and enjoy more personalized services, but some basic features can also be used without logging in.

You can quickly log in with a Google account or register with email. The registration process is simple and quick, taking only a few minutes.

Currently supports Google account login and email password login. More login methods may be added in the future.

Bazi fortune telling requires accurate birth year, month, day, hour (lunar or solar calendar), and birth location. The more accurate the information, the more accurate the analysis results.

Both are traditional metaphysics, but use different analysis methods. Bazi focuses on time information analysis, while Ziwei Doushu analyzes star charts and focuses more on patterns and fortune development.

Our AI model is trained on a large amount of traditional metaphysical data and can provide professional analysis. However, fortune predictions are for reference only and should not be the sole basis for decisions.

After logging in, all query records are automatically saved, and you can view history in your personal center at any time.

Members can enjoy unlimited use of various fortune services, advanced AI deep interpretation, PDF report downloads, priority customer support and other features.

We offer Basic Plan ($29/month), Professional Plan ($99/month) and Lifetime Plan ($999). You can choose according to your needs.

Monthly memberships auto-renew, and you can cancel auto-renewal in your personal center at any time. Lifetime plans require no renewal and are valid forever after one purchase.

Monthly memberships support 7-day money-back guarantee, lifetime plans do not support refunds. For special circumstances, please contact customer service.

Currently supports Stripe (international credit cards) and Greem (Alipay, WeChat Pay) payment methods.

All payments are processed through encrypted channels. We do not store your complete payment information, it''s very safe and reliable.

Member benefits activate immediately after successful payment, and you can use member features right away.

If you need an invoice, please contact customer service at contact@suanmingzhun.com, and we will process it within 3 business days.

Possible reasons include network conditions, server load, etc. If problems persist, please try refreshing the page or contact customer service.

Fully supported! Our platform uses responsive design and provides a good experience on phones, tablets, and computers.

We use cloud storage technology and regularly back up data to maximize data security. However, it''s recommended to save important information yourself.

Supports latest versions of Chrome, Firefox, Safari, Edge and other mainstream browsers. It''s recommended to use the latest browser version for the best experience.

We take user privacy very seriously, using SSL encryption, hash storage and other security technologies to strictly protect your personal information and fortune data.

We will not sell your personal information to third parties. Data will only be shared when required by law or with your consent.

Yes. You can apply to delete your account in your personal center, and related data will be permanently deleted and cannot be recovered.

After logging in, go to your personal center where you can modify email, username and other information. If you encounter problems, please contact customer service.

Bazi Fortune Telling is an important branch of traditional Chinese numerology. By analyzing the Heavenly Stems and Earthly Branches of the four pillars of birth, one can deduce information about life fortune, personality traits, career development, marital status, and more. Our platform uses authentic Bazi charting algorithms and supports Gregorian and Lunar calendar conversion.

Bazi charting includes Heavenly Stems, Earthly Branches, Ten Gods, Hidden Stems, Shensha, Nayin, Kongwang, and other information. Through Bazi Charting, you can understand your Day Master's Five Elements attributes, the distribution of Five Elements strength, and favorable/unfavorable gods.

Five Elements Query analyzes the strength distribution of Metal, Wood, Water, Fire, and Earth in the Bazi to judge personality tendencies, suitable career directions, and physical health status. Those with balanced Five Elements have relatively stable fortunes.

Ziwei Dou Shu is another major system in traditional Chinese numerology. It calculates the chart based on birth year, month, day, and hour, and analyzes life fortunes through the combination of twelve palaces and over a hundred stars. Our free Ziwei Dou Shu charting tool can accurately calculate your Ziwei chart.

Bazi focuses more on personality and major cycle analysis, while Ziwei Dou Shu focuses more on annual changes and specific event predictions. Both have their advantages and can be used together.

AI Fortune Telling combines traditional numerology with modern artificial intelligence technology. Our AI intelligent fortune telling system is based on traditional numerology knowledge base and uses machine learning algorithms for deep analysis.

Bazi marriage compatibility matching analyzes the marital affinity between two people. By comparing the Bazi charts of two people, one can analyze key factors such as Five Elements relationships, personality compatibility, and marital stability.

Birth Bazi Query is the first step to understanding your own numerology information. By entering accurate birth year, month, day, and hour, the system will automatically calculate your birth Bazi. Supports both Gregorian and Lunar calendar input methods.